Better health. One connection at a time.
What We Do
We believe that a different kind of healthcare is possible.
Health Leads envisions a healthcare system that addresses all patients’ basic resource needs as a standard part of quality care.
Founded in 1996 as a social enterprise, Health Leads has since demonstrated the achievability of seamlessly integrating patient resource screening and navigation into care delivery.
As a service provider, Health Leads’ tools and services help health systems integrate patient social needs into care delivery. Health Leads’ first offering, the Health Leads Desk, enables providers to “prescribe” basic resources like food and heat. Well-trained student Advocates stationed in the clinics then work side-by-side with patients to “fill” those prescriptions by accessing community resources and public benefits. In 2014, nearly 900 Health Leads Advocates across seven cities nationwide assisted over 13,000 patients and their families at Kaiser Permanente, Massachusetts General Hospital, Health and Hospitals Corporation, Johns Hopkins, and elsewhere to secure the resources they needed to be healthy.
More recently, Health Leads has been piloting new solutions – including technology, training, and implementation insights – that will enable health care organizations to address social needs in a range of care settings and with a variety of workforces.
In addition to our work as a service provider, Health Leads works with health systems at the leadership level to build momentum in the sector for addressing patient social needs. In this role, Health Leads shines a light on innovation and best practices and participates in critical efforts around evaluation and value measurement.