Susan brings nearly three decades of business development, operations management, analytics and consulting experience in both corporate and non-profit organizations across the healthcare ecosystem. As Health Lead’s first Chief Strategy Officer, Susan oversees the R&D, business development, investor relations and communications functions and evolves the organization’s learning, policy and impact strategies. Before joining Health Leads, Susan spent seven years in senior leadership roles at the State University of New York (SUNY) Upstate University Hospital. Most recently, she was the founding chief strategy officer (CSO) for the hospital leading regional strategy, corporate/business development and innovative strategic initiatives for the health system. Prior to her CSO role, Susan served as the administrator for ambulatory services, providing strategic and operational oversight for 28 primary care, specialty care and dental practices serving a 17 county region in central New York. Prior to Upstate, Susan was the executive director of community engagement and primary care administration at St. Joseph’s Health. Susan sits on the boards of the Central New York Community Foundation, United Way of Central New York’s community impact committee, and the Early Childhood Alliance of Onondaga County’s leadership council. Susan holds a BSPH from University of North Carolina at Chapel Hill and a MPH from Emory University. She is also a fellow of the American College of Healthcare Executives. Susan resides in Syracuse, NY with her husband and daughter.