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Putting Learning into Practice to Innovate and Improve Patient Services: A Case Study of Seattle Children’s Hospital


Keywords: Community Engagement, Community-centered Care, Health Equity, Integrated Care Teams, Measurement, Quality Improvement, Resource Connection, Social Determinants of Health (SDoH)

interracial parents interacting with children

To ensure social health programs are effective and scalable, Seattle Children’s embraces a culture that supports experimentation and failing fast – the concept of testing out new processes or activities on a small scale and adjusting or stopping the activity if it doesn’t yield the intended results. See how their team has been pursuing three distinct but aligned social health strategies. 

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Tags: Case Study, Community Partnerships, Data & Evaluation, Harnessing Data, Health Equity, Leadership & Change Management, Navigation & Resource Connection, Social Health Team & Workflow

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