05.16.2019 | Health Leads
In this 15-minute 'Crash Course' we walk through through the basics of process mapping and the importance of including those who are most impacted by our work: patients, clients and community members. Tune in for recommended practices, real-life examples and helpful tips to surface pain points, challenges and opportunities opportunities for improvement.
05.03.2019 | National Institute for Children’s Health Quality
We know that race and racism play a serious role in the systemic inequities that plague our communities. But how do systems of oppression show up in our own quality improvement (QI) programs in healthcare settings? And what can we do about it? NICHQ offers six critical questions to help ensure equity is at the center of all change efforts.
03.29.2019 | Health Leads
This case study explores a New York City-based collaboration that empowered Community Health Workers (CHWs) to harness patient-level data, stories and feedback — and drive site and system-wide improvements that have helped to remove barriers to WIC access for eligible families.
02.25.2019 | Institute for Healthcare Improvement
The Institute for Healthcare Improvement recommends the “Model for Improvement” as a simple, yet powerful tool for accelerating positive change. The model offers a framework to test change on a small scale using Plan-Do-Study-Act (PDSA) cycles.
02.22.2019 | Center for Health Care Strategies
This CHCS brief offers a host of recommendations on the measurement and evaluation of social needs interventions based on lessons learned from state-level efforts. These insights can help healthcare delivery organizations develop their own data collection initiatives.
