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Bending the Cost Curve with Community Advocates


Keywords: Business Case, Essential Needs, Volunteer Workforce, healthcare leadership

Baylor Scott and White Health (BSWH) is a Dallas-based, nonprofit health system that is committed to working with the community to improve the health of the populations they serve. The work underway at BSWH‘s Community Advocate Program serves as a potential template for organizations looking to create the “business case” for addressing essential resource needs in a manner that adds value to our biggest stakeholders: patients, providers and the community.

Drafted in August 2018, this case study explores BSWH’s focus on sustaining and expanding their programs through a solid business case — based largely on the ability to effectively demonstrate reductions in total costs of care.


View the BSWH Case Study

Read more about the Community Advocate Program and BSWH’s drive toward health equity in The Dallas Morning News / FWD>DFW.


Tags: Case Study, Finance, Payment & Policy, Harnessing Data, Social Health Team & Workflow

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