Better health. One connection at a time.
Since 1996, Health Leads has been working with families in New England to connect them with the basic resources they need to be healthy.
Part of the Clinic Team
Health Leads New England has grown from a card table in the waiting room of the Boston Medical Center Pediatric Clinic to a robust program that now operates in clinics at Boston Medical Center, Massachusetts General Hospital, and other health centers.
As part of the medical team, Health Leads New England is integral to care delivery in the clinics where we work. For example, in the Pediatric Clinic at The Dimock Center, we worked with clinic staff to implement a universal screening system, which documents any unmet needs at well-child visits in the patient’s electronic medical record. And at Hasbro Children’s Hospital in Providence, Advocates circulate through the exam rooms, introducing our program to patients and asking about their non-medical needs.
Part of the Community
Health Leads New England recruits and trains college students from three local universities to staff the Health Leads Desks in the clinics where we work. Students volunteer their time as Health Leads Advocates, working side by side with patients to connect them with community resources such as local food pantries and utilities assistance programs. They work across a variety of clinic populations in Boston and Providence, providing service in over 12 different languages ranging from Haitian Creole to Spanish.
Health Leads transforms the way health systems deliver care by enabling providers to “prescribe” basic resources like food and heat just as they do medication. Patients can take these prescriptions to Health Leads in the clinic where we’ll work with them to connect to community resources and public benefits using a sophisticated, custom-built client and resource database.