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Article: Understanding Variation–26 Years Later

11.10.2016 | Health Leads

IN 1931, Walter Shewhart published his landmark book Economic Control of Quality of Manufactured Product. He asserted that his theory and methods were an innovation to the science of management and wrote: “We are sold on the idea of applying scientific principles. However, a change is coming about in the principles themselves, and this change gives us a new concept of control.”

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