Making Connections in Boston

The day Maxine returned home from the hospital, her landlord handed her an eviction notice. Maxine, who was seven months pregnant with her third child, had just been through weeks of treatment for injuries from a car accident. Since the money intended to use for rent was needed to cover her medical bills, she had… Read More >

Filed Under: Boston, Patients

At Health Leads, we’re always looking to improve the way we meet the resource needs of patients.  As part of this work, we’re excited to share that we’ve fully integrated text messaging directly into Health Leads Reach™ (formerly ClientConnect), our resource database and case management system, giving us another way to communicate with patients based on… Read More >

Filed Under: Boston, Patients

Mateo is a patient at Contra Costa Regional Medical Center’s West County Health Center in Northern California.  He recently shared his Health Leads experience with us, including how it changed his approach to his diabetes management. I live in Richmond, CA.  My wife and I came here from Nicaragua five years ago with our three… Read More >

Filed Under: Bay Area, Patients

In a recent post on the Harvard Business Review Blog Network, “Bringing the Customer’s Voice into Medicine,” Danielle Cass—an Innovation Evangelist in Kaiser Permanente—discusses Kaiser’s new concept of “Imagining Care Anywhere.”  Imagining Care Anywhere is Kaiser’s vision for member-centric care delivery where patients use technology both inside and outside the four walls of the clinic… Read More >

Filed Under: Industry News, Patients